Yours to host
Every platform runs on your infrastructure, including restricted networks, so data stays with you.
IT OPERATIONS
Unified360IT operations & observability platformNetwork TopologyAuto-discovered mapsLink UtilizationBandwidth and link qualityBusiness Service ManagementApplications, services and impactIPAMSubnets, IPs and conflictsAlerting & EscalationDetect, notify, recoverSERVICE & ASSETS
ITDeskIT service management platformIncidents & SLAsOne desk for every requestIntelliAssetIT asset & patch managementPatch ManagementDetect, deploy, roll backISMS Audit PackISO 27001 evidence, readyBY CHALLENGE
Blind Spots in InfrastructureNo extra tools: hardware to URLs on one screenSlow Ticket ResolutionRoute, watch and escalate to fix fasterUnknown Assets & Unpatched SystemsKnow what you own, patch what's exposedUncontrolled Privileged AccessVault, approve, record and auditManual, Repetitive OperationsAutomate approvals and remediationAudit & Compliance PressureEvidence on demandBY STACK
Networks & WirelessSwitches, firewalls and controllersServers & DatabasesWindows, Linux and leading databasesVirtual & Hybrid EstatesHypervisors and hybrid workloadsEndpoints & DevicesAgent-based inventory and updatesRemote & Privileged SessionsAgentless SSH, RDP and VNCTools & IntegrationsITSM, SIEM, webhooks and emailLEARN
Quick Start GuidesSoonGet productive with any Autointelli product in minutes.Product DocumentationAdmin manuals, how-tos and API references.Integration CatalogSoonWhat Autointelli connects to, and how.IT Terms ExplainedPlain-language definitions of everyday IT jargon.DISCOVER
Customer StoriesHow organisations get measurable results.WhitepapersResearch on IT operations, ITSM, ITAM and PAM.Ebooks & PlaybooksPractical, step-by-step operating guides.Product DatasheetsCapabilities and technical specifications.Why AutointelliHow we differ from other platforms.Compare AutointelliSide-by-side with tools you may be weighing.Why Autointelli
Autointelli builds five platforms for monitoring, service management, assets and privileged access. They run on your infrastructure, come with guardrails and evidence built in, and work together. Here's what sets each one apart, how we compare, and where we fall short.
Tick all that apply.
Platform by platform
Pick a platform to see what sets it apart, and how it compares with typical alternatives.
IT operations and observability
| Compared on | Autointelli | Typical alternatives |
|---|---|---|
| Layers in one console | Network, servers, databases, applications, URLs, wireless, links | Often spread across separate modules or tools |
| Business-service impact view | Built in | Often a separate product or add-on |
| Automation on alerts | Approved, versioned scripts with dry run, cooldown and approvals | Varies; guardrails are not always built in |
| Config backup with diff | Included, with drift alerts | Often a separate tool |
| Multi-tenant scoping | Built in from the ground up | Varies |
| Air-gapped install | Offline installer | Not possible for cloud-only tools |
IT service management
| Compared on | Autointelli | Typical alternatives |
|---|---|---|
| SLA pause on user or vendor waits | Built in, with calendars | Varies by product and plan |
| Vendor SLAs and escalation | Built in | Often limited or an add-on |
| Ticketing on WhatsApp | Included | Often a paid integration or absent |
| Routing and business rules | No-code rules | Commonly available |
| CSAT and technician performance | Built in | Commonly available |
| Deployment | Self-hosted | Often SaaS only |
IT asset and patch management
| Compared on | Autointelli | Typical alternatives |
|---|---|---|
| Compliance evidence pack | Annex A mapped, with gap matrix | Often generic reports you map yourself |
| Staged patch rollouts | Rings with a failure threshold | Varies |
| Consent-based remote control | Built in | Often a separate tool |
| Discovery methods | IP, subnet, AD, LDAP, SNMP, WMI, PowerShell, SSH, CSV | Varies |
| Agent platforms | Windows, Linux, macOS | Varies |
| Deployment | Self-hosted | Often SaaS only |
Privileged access management
| Compared on | Autointelli | Typical alternatives |
|---|---|---|
| Agentless browser sessions | SSH and RDP, nothing on the target | Often need agents or jump hosts |
| Approval integrity | Distinct approvers, drift invalidation, break-glass review | Varies |
| Tamper-evident audit | Hash-chained, SIEM export | Varies |
| Command control | SSH, ordered rules | Varies |
| Session recording | Encrypted, integrity-checked | Commonly available |
| Deployment | Self-hosted | Often SaaS or appliance |
IT process automation and workflow orchestration
| Compared on | Autointelli | Typical alternatives |
|---|---|---|
| Workflow standard | BPMN2, version-controlled | Often a proprietary flow format |
| Scripting languages | Python, PowerShell, Bash — remote execution | Varies, often one language only |
| Trigger model | Scheduled, on demand via self-service portal, or by API | Often schedule-only |
| Credential handling | Built-in credential store | Often left to the script author |
| Auto-healing | Multi-system, multi-step, monitoring-tool agnostic | Varies |
| Deployment | Self-hosted | Often SaaS only |
Comparisons are by approach, not by named vendor. Alternatives vary widely and change over time, so treat the right-hand column as a guide to what to ask, and check any vendor's current documentation.
Compared
Three approaches you might be weighing us against, including where they win.
| Compared on | Autointelli | Point tools, one per layer | Cloud-only SaaS | Open-source, do it yourself |
|---|---|---|---|---|
| Where your data lives | Self-hosted on your infrastructure. Cloud or hybrid deployment options. | Varies by tool | In the vendor's cloud, by design | On your own servers |
| Air-gapped networks | Unified360 installs from an offline bundle | Varies | Not possible, needs connectivity | Possible |
| Data shared across monitoring, tickets, assets and access | Linked: assets sync into ITDesk, Unified360 feeds discovery, tickets are referenced on access requests | Separate tools, separate data | Varies: a suite, or a single tool | You build the integrations |
| Guardrails on automation | Approvals, dry run, cooldown, maker-checker, destructive-run approval | Varies | Varies | You build them |
| Audit evidence | ISMS pack, audit trails on each platform, SIEM export | Per tool | Varies | You build it |
| Effort to assemble and maintain | Products install separately and work together | You integrate and maintain several tools | Low to start | Highest: you assemble and maintain it |
| Breadth of ecosystem | Growing: 17 SNMP vendor templates, three cloud wireless platforms, four database engines | Varies | Varies | Very large community ecosystems |
| Convenience of getting started | You run it. A trial instance is available | Varies | Fastest: nothing to install | Slowest |
Want a comparison against specific products? Tell us which ones you're evaluating and we'll go through it with you.
Proof
Seven years of national and international recognition, most recently Best IT Infrastructure Automation Company from the Economic Times of India.
ISO 9001, ISO 27001, ISO 27034, GDPR and CMMI Level 3.
Financial services, government and technology organisations. Read our story.
See the difference
Tell us what you're evaluating and we'll set up a personalised demo or trial instance. No commitment required.
Prefer a PDF? Download the Autointelli brochure.