Fragmented
Monitoring, tickets, assets and access each live in a different product, so the same incident is recorded four times.
Solution · By Sector
IT operations for Enterprises
Enterprises run the same handful of problems at scale: services that must stay up, tickets that must be closed in time, assets that must be patched and access that must be controlled and evidenced. Autointelli covers monitoring, service management, assets and privileged access on your own infrastructure.
- Monitorevery layer
- Servewith SLAs
- Provewith evidence
What is the enterprise facing?Pick a scenario · sample data
- InfrastructureServers, network, hardware, virtualization and databases
- Applications and servicesBusiness services, URLs, ports and application servers
- Service deskIncidents, requests, changes, SLAs and approvals
- Assets and patchingInventory, lifecycle, patching and compliance scores
- Security and auditPrivileged access, audit trails and ISMS evidence
The problem
Enterprise IT is many jobs at once
Each job has its own tools and its own owner, and the seams between them are where things fail.
Reactive
Teams learn about problems from users, and about breaches from the monthly report.
Undocumented
When an auditor asks, the evidence has to be assembled by hand.
Where it goes wrong
Six gaps, and how each one is closed
Outages users find first
How it goes wrongAn application fails and the first alert is a phone call.
Closed withUnified360 monitors servers, network, databases, applications and URLs, with Business Service Management to show application impact.
SLAs missed in silence
How it goes wrongDeadlines pass with no warning.
Closed withITDesk SLA policies with near-breach warnings, escalation up to four levels, and clocks that pause while waiting on a user or vendor.
Devices nobody knows about
How it goes wrongUnmanaged laptops and servers sit outside patching.
Closed withIntelliAsset discovery, agents, and staged patch rollouts for Windows and Debian and Ubuntu.
Standing admin rights
How it goes wrongPermanent access and shared passwords.
Closed withSecurita360 vaults credentials, grants time-boxed access on approval, and records SSH and RDP sessions.
Audit as a scramble
How it goes wrongEvidence assembled the week before.
Closed withAn ISMS audit pack mapped to ISO/IEC 27001:2022 Annex A and a control coverage matrix.
Repeat work by hand
How it goes wrongThe same fix and the same ticket routing every week.
Closed withApproved scripts on alerts, ticket automation rules, and approval workflows.
Sectors
Where enterprises use it
Pick a sector to see what it typically needs and which capabilities match.
Data centres
Large estates of servers, hypervisors, storage, network and hardware.
- ServersWindows and Linux
- HypervisorsVMware, Proxmox, Nutanix
- HardwareDell iDRAC and HPE iLO
- DatabasesSQL Server, Oracle, PostgreSQL, MySQL
- NetworkVendor SNMP templates, topology
- CapacityDisk, datastore and pool alerts
Unified360 is self-hosted, with an offline installer for restricted networks.
BFSI
Banks, insurers and finance companies: uptime, control and evidence.
- Application healthBSM and synthetic checks
- Privileged accessJIT, recorded, command-controlled
- Audit trailHash-chained, exportable to a SIEM
- ISMS packAnnex A mapped reports
- Change controlCAB approvals and reviews
- PatchingRings and maintenance windows
Organisations in this sector include Sundaram Finance, Royal Sundaram General Insurance and Fedbank Financial Services. Autointelli produces evidence; it doesn't certify compliance with any regulator.
IT and ITES
Service businesses that live by SLAs and customer satisfaction.
- SLA policiesBy priority, category, VIP
- Vendor SLAsAcknowledge and resolve targets
- CSAT1 to 5 with comments
- Technician performanceBy period
- Mail-to-ticketEmail becomes a ticket
- WhatsAppTicketing on WhatsApp
Organisations in this sector include Rapid Data, IRESS and GKBVision.
Healthcare
Environments where clinical and administrative systems must stay available.
- Service availabilityURL, port and ping checks
- Business servicesApplication impact view
- Device inventoryHardware, software, owners
- PatchingMaintenance windows and reboot modes
- Access controlVaulted, approved, recorded
- TicketingService requests and SLAs
This describes capabilities. Autointelli doesn't claim healthcare-specific regulatory certification.
Education
Campuses with many devices, labs, wireless networks and small IT teams.
- Campus Wi-FiControllers and cloud Wi-Fi
- Lab and staff devicesInventory and patching
- Verification campaignsConfirm what's really there
- QR labelsPrint and scan
- Service deskRequests and approvals
- Network linksUptime and quality
This describes capabilities. No education customer is named on this page.
Manufacturing
Plants and offices spread over sites, with IT and non-IT assets.
- Plants as scopesDivisions and plants in inventory
- Site linksWAN links by site
- Non-IT assetsCategories and import
- Geo mapWhere assets are
- Remote sitesProxy servers report back
- Patch windowsInside maintenance hours
Organisations in this sector include India Cements.
Named organisations are those Autointelli lists as clients. Capabilities listed are what the products do, not sector certifications.
What changes
When enterprise IT runs as one
Problems seen first
Alerts and business-service health reach the team before users call.
SLAs that hold
Warnings and escalation keep deadlines from passing silently.
Audits that are exports
Evidence exists as a by-product of running IT.
Access that's controlled
Privilege is temporary, approved and recorded.
Built with
The platforms behind this solution
Unified360
Operations and observability
Infrastructure, network, application and database monitoring, with multi-tenant scoping.
ITDesk
IT service management
Incidents, requests, SLAs, approvals and vendor management.
IntelliAsset
Asset and patch management
Inventory, patching, lifecycle and audit-ready reporting.
Securita360
Privileged access management
Vault, just-in-time access, recorded sessions and audit trail.
Questions
Frequently asked
Which sectors do you serve?
Enterprises across data centres, BFSI, IT and ITES, healthcare, education and manufacturing, plus government and service providers, each with its own page.
Can it run entirely in our own environment?
Yes. The platforms are self-hosted. Unified360 has an offline installer for air-gapped or restricted networks.
Does Autointelli make us compliant with a regulation?
No tool does that on its own. It produces evidence, such as an ISMS audit pack mapped to ISO/IEC 27001:2022 Annex A, and shows which controls have nothing behind them.
Do we have to buy every platform?
No. Each platform stands alone, and they work better together, for example ITDesk syncing assets from IntelliAsset.
How do multiple sites report in?
Proxy servers let remote sites report into one console, and customer scoping keeps data separated where you need it.
Where do the named organisations come from?
They are the clients Autointelli lists on its site. Sector capabilities on this page describe the products, not those customers' deployments.
See it in your sector
Talk to us about your environment
Tell us your sector and estate and we'll show you the platforms that fit. No commitment required.