IT Automation Trends to watch in 2021

Technology is growing rapidly such that the annual predictions of trends can seem out of date before they even go live as a published blog post or article. One of the trends that are constantly updating in IT industries is automation.

Automation technologies play a crucial role in the IT industries. IT enterprises use automation technologies to eradicate manual and monotonous works to increase productivity in their organization.

IDC, a research firm study shows that automation and orchestration technologies of the data centre are no longer an option. Gartner predicts that, by 2024, 69% of daily routine work currently done by managers will be fully automated.

These days, everything around is automated; the IT world runs faster with the help of automation, and refusing to use new systems means your competitors are a step ahead of you.

So, automating your business is really important!

While more and more businesses are realizing the benefits of automation and its importance, new automation technologies have been constantly evolving every year and existing automation technologies have been improved to perform better.

In this article, we’ll explore some of the automation trends that will drive the IT sector in 2021,

Let’s explore…


Hyper-automation is different from automation, as it works faster and smarter than normal automation. According to Gartner, “Hyper-automation is an unavoidable market state in which organizations must identify and automate all business processes that can be automated”.

Hyper-automation is defined as the combination of machine learning, packaged software, and automation tools to deliver work. In other words, it is an advanced form of automation that deals with the application of advanced technologies including AI and machine learning to automate processes faster with fewer errors.

“Hyper-automation requires selection of the right tools & technologies for the challenge at hand” – Gartner.

Intelligent Process Automation (IPA):

Intelligent Process Automation (IPA) is the latest hot buzzword in the automation space. IPA is a set of innovative technologies that combines robotic process automation with machine learning. IPA is designed to assist human employees by taking over repetitive, replicable, and routine tasks.

IPA not only mimics activities done by humans but also learns from them over time, and performs better than human without their intervention. According to KMPG estimations, enterprise investments in IPA will reach US$ 232 billion by 2025, with large scale adoption expected across several industries.

Some benefits of IPA are improved staff performance, higher efficiency levels, fewer risks, better response times, and improved customer experience.

Hybrid Digital Infrastructure Management (HDIM):

Hybrid infrastructure is composed of on-premises data centres, public clouds, and private clouds. Hybrid digital infrastructure management refers to the practice of monitoring and assessing all the IT infrastructure within an organization. These include servers, storage, and networks. HDIM is a unified technology-driven management capability for hybrid infrastructure environments. According to a Gartner report on the future of IT operations, by 2022, enterprises with nearly 20% will use HDIM tools to optimize workload placement across on-premises, Cloud and edge environments.

As ever, the future is always a mystery. The automation trends mentioned above does not remain constant, it continues to grow each year. Autointelli AIOps platform is a good example of automated systems.

Learn more about Autointelli’s Service Orchestration and Automation Platform. We’ll help you automate your business processes and helps you to save time and money.

To schedule a live demo of Autointelli AIOps platform, click here.

Hope this article was helpful! Are there any likely automation trends for 2021 you think we missed? Let us know!

1 thought on “IT Automation Trends to watch in 2021”

  1. Thank you for promoting quality content. This information was more effective, well explained to understand easily. Hyper automation needs to be considered as part of their technology plans that will have a significant impact on companies and the work of people.

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