AIOps or artificial intelligence for IT operations is a practice of solving IT issues, offer insightful analytics, and automate tedious tasks by using AI and ML algorithms. The complexities in current IT operations make team to handle numerous alerts every day, monitors operational tasks, and other IT problems. With AIOps in place, it can handle the situation, monitors performance, reduce alerts, better decisions, and improve customer experience.
According to Gartner, the exclusive use of AIOps and other tools will grow from 5% to 30% during 2018 to 2023. IDC predicts that the investment in AI systems will reach $77.6 billion by 2022. As it reduces the downtime, the lives of DevOps, service desk and Information Security teams become easier as investment in AIOps grows. Furthermore, AIOps tools can able to process a wide range of data types and deliver quicker, better and enhancing performance for most of the tasks.
Some of AIOps trends to watch out for in this year are:
Augmentation of incident management functions
AIOps augments natural language processing, anomaly detection, root cause analysis, event correlation and other IT functions with greater control.
Speedier incident response
AIOps enable IT teams to leverage all telemetry and operational data required for Artificial Intelligence and machine learning which will be the key for the quicker incident response.
DevOps teams bridge the gap between incident detection, root cause analysis, auto remediation of issues. The scope for AIOps will enable more automatic remediation.
Better time management with AIOps tools
AIOps tools leverage flexible baseline of rules according to the input of the user and production data. DevOps professionals can insert their own logic into their system and accepting or providing feedback that is automatically proposed.
In 2021, AIOps tools become simpler, easy to use, and are taught. DevOps teams can understand current and future impact of AIOps on their career, processes and tools. AIOps will enable DevOps to improve modern development.
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